Job Summary
Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate) and supports the implementation of the segment sales strategy to achieve revenue and guest satisfaction goals. Conducts day‑to‑day sales activities, builds long‑term customer relationships and meets personal booking targets.
Core Work Activities
- Develop and execute sales strategies in collaboration with the sales leader.
- Support aggressive solicitation programmes to increase business.
- Create and implement sales plans for the segment together with the management team.
- Develop and manage internal and external promotions.
- Lead the team to maximise revenue, set personal booking goals and recommend targets for sales staff.
- Approve space release for catering to optimise revenue.
- Participate in sales calls, acquire new business and close deals.
- Handle operational aspects of booked business (proposals, contracts, customer correspondence).
- Analyse market, sales and financial data; support revenue management with accurate forecasts.
- Review guest and catering satisfaction results and drive continuous improvement.
- Ensure exceptional customer service, uphold brand standards and promote a customer‑recognition programme.
- Collaborate with off‑property sales channels, HR, Engineering and Loss Prevention to guarantee compliance.
- Attend trade shows, customer events and sales missions to strengthen key relationships.
Candidate Profile
- 2‑year degree in Business Administration, Marketing, Hotel & Restaurant Management or related field and 3 years of sales/marketing experience, or 4‑year bachelor’s degree with 1 year experience.
- Proven ability to achieve personal booking goals and drive team performance.
- Strong analytical skills for market and financial reporting.
- Excellent communication and relationship‑building capabilities.
- Leadership attitude focused on guest satisfaction and employee empowerment.
Compensation
Salary range €45,000 – €55,000, split over 14 months.